VabuPay direct debits always originate from online subscription services, we are sure it is no different in your case. Because these VabuPay debits correspond to a subscription, you must be aware that they are recurring so it is best to cancel them as soon as possible.
This is where we come in, with this post we will show you how you can cancel the subscription you have with VabuPay and how to stop any future debits from them.
First, we are sure you have doubts about this company that goes by the name of VabuPay so we are going to talk more about them and hopefully give you a better picture of what happened and how you got these direct debits in the first place.
What company is behind the name VabuPay? What do they do?
VabuPay is only a provider of online payment services at an International level. They have a group of business partners to who they offer online payment solutions.
What this means is that VabuPay only takes care of the billing when someone (like you) purchases something from one of their business partners.
Because they are the ones that handle the transactions, their name is the one that appears on your bank records, but you actually didn’t buy anything from them.
Furthermore, VabuPay also offers customer support and a subscription management system. This management system is what we will be using to cancel the subscription you acquired from one of their partners.
How did I end up with a subscription to VabuPay? What did I buy?
The most likely scenario here is that you entered your credit card or debit card information into a website that was offering a free trial to a certain subscription service.
This is something incredibly common that happens to millions of people every day. One of the reasons things like this keep happening is that people forget to cancel the free trial period before it ends.
You see, when a free trial period ends it automatically becomes a paid subscription that will bill you monthly or yearly according to the terms on the contract.
So after the free trial ends, you start seeing VabuPay debits on your bank records for example.
Now, when it comes to what you paid for, we can only give you a general idea of what the VabuPay partners sell. This includes:
- Movie Streaming
- E-books
- Online Dating
Is the company VabuPay scamming me?
No, you are not being scammed by VabuPay. They are a legitimate company that offers legitimate services to a plethora of business partners worldwide.
They also have a secure payment system that follows all the strictest rules enforced by law.
Guide on how to cancel a subscription on the VabuPay website
To cancel a subscription on the VabuPay website, you must first log in to your customer account.
Once you are logged in, you will be able to cancel any subscription you wish.
There are several ways to access your VabuPay customer account. All of them are displayed on the homepage, as you can see in the image below.
You can use your e-mail address and a password or you can provide the numbers of the credit card used to make the payment.
Let’s delve a little deeper into these two options and guide you through both so that the cancelation process is as simple as possible.
How to access your customer account with an e-mail and password
To access your customer account with an e-mail and password, simply use the “MANAGE, STOP OR CANCEL YOUR SUBSCRIPTION” form and enter your e-mail and password in the spaces provided.
In the e-mail field, you need to enter the e-mail address you used to create the account, while the password is the one that was sent to you when you created the account.
If you cannot find the password, try looking in the spam folder. For some reason, we have found that sometimes these e-mails end up there.
Still can’t find your password? Don’t worry, there is a form for that too.
At the top left of the home page is a form called “CANCEL MY SUBSCRIPTION.”
All you have to do is use your e-mail address and click on the button.
After a while, you should receive an e-mail with your password.
Now that you have your e-mail and password, you just need to log in to your customer account.
We will talk about the next step after we show you how to access your customer account with a credit card.
How to access the customer account with a credit card
The credit card access procedure is very similar to that described above.
Again, you must use the “MANAGE, STOP OR CANCEL YOUR SUBSCRIPTION” form.
This time uses the first 6 and last 4 numbers of the credit card you used to make the purchase. Next, log in.
Once you have logged into your customer account by either of the above methods, you will be redirected to a page that will show you all of your active and inactive subscriptions.
Here you will have the option to cancel the subscription of your choice. To do so, simply click on the “Terminate” button below the subscription.
After doing so, you will receive a confirmation e-mail that the subscription has indeed been canceled.
Keep this e-mail in case you need it in the future.
The subscription has been canceled and the charge on VabuPay has been stopped.
If you have any questions, please feel free to leave them in the comments section. We will do our best to answer them.